At CUKOO, we strive to provide our customers with the best shipping experience. We offer fast and reliable shipping services across India. Below are the details of our shipping policy:
Orders received before 12 pm will be shipped out the same day. All other orders and orders received on Sundays will be shipped the next day.
Our warehouse is open seven days a week, except for national holidays.
Since we are shipping from Delhi, all orders within Delhi-NCR will be delivered within 2-3 business days. For the rest of India, delivery time will vary from 3-5 business days depending on the distance.
We also offer express shipping services for pan-India orders at an additional cost of 50 rupees. This service is only available for prepaid orders. The package will be delivered the next day.
For customers in Delhi-NCR, we offer same-day delivery via porter services at an additional cost of 300 rupees. Customers can also opt for a personal delivery service at their own expense.
Please note that delivery times may vary due to unforeseen circumstances beyond our control. We will do our best to keep you informed of any delays.
We ship all our orders via reputable courier partners, and tracking information will be shared with you once your order has been shipped. Please ensure that the correct shipping address and contact information are provided at the time of checkout to avoid any delays or additional charges.
We at Cukoo are committed to providing our customers with a hassle-free shopping experience. We understand that sometimes the product may not meet your expectations, and you may need to return or exchange it. Therefore, we offer a 7-day return, refund, or exchange policy from the date of delivery.
If you wish to return or exchange a product, please follow the below steps:
Contact our customer support team at +919319748512 (WhatsApp only)within 7 days of delivery.
Our team will guide you through the return process and issue you a return Request.
Hand over the product with its original packing to the pick-up person. The pick-up person will inspect the product and click a picture of it in front of you.
Once we receive the returned product, our quality team will inspect it for any damages or defects.
If the product is found to be in its original condition, we will initiate a refund or exchange as per your preference.
Please note that we do not charge any return shipping fees. Also, we reserve the right to refuse a refund or exchange if the product is not returned in its original condition or if it is returned after the 7-day return period.
If you have any queries or concerns regarding our refund policy, please do not hesitate to contact our customer support team at +919319748512 (WhatsApp only).
We have free home delivery available for all orders.
You can Exchange/Return within 7-Days of delivery.
Cash on Delivery
We have COD available for all orders.
This is a modest swimsuit with high coverage in the chest, back and rear end. It has nice fabric that is soft, has high stretch and has a light sheen to it. The dark blue is a muted color. I got this because I liked the boy short style legs in the photos, however the suit doesnt fit me like that and only has a wide crotch with normal swimsuit hip curves. The wide crotch bunches up on me and is uncomfortable. The 4-way stretch 80% Nylon and 20% Spandex is my favorite fabric for swimming suits. It has super stretch of at least 85% that is lightweight and durable. When it is stretched and released, it recovers to its original size. This suit is unlined accept in the breast area. Normally, I want a suit that is lined at least in the front below the waist and through the crotch.
Fit: I got the XXL based on the chart dimensions and for reference I am 40/36/39, 6 tall and 184 pounds. The suit fits me fairly well except for the crotch bunching and the torso is not quite long enough. However, I have a long torso because of my height and it is the reason I got the XXL hoping to get little more length. I normally wear XL. I removed the chest pads as I dont like chest pads in general, they never seem to look good, the edges always show through and look funny. Since I have a relatively flat chest, I didnt have issues with breast support though the suit does have a mesh bra liner that appears to be designed to provide support.
Overall, good fabric and fine construction with high coverage.
I like this suit, it's perfect to wear under my clothes while doing yard work, so I can slip off my shorts and jump into the pool when I've completed my work. It has a high back, so it's more like a regular tank top with attached "shorts" than a normal bathing suit. It covers nicely, no plunging neck lines or high raised legs. Now, the pic that they shoe of it seems to have small "boy legs", but it doesn't when I wear it, it's a regular leg line as on all of my bathing suits. One thing I don't like about it, there is no built in bra or support. Yes, it comes with removeable pads, which I removed because without that built in bra, it's hard to get the pads in the proper place so that both of the girls are sitting at the same level. With the pads out, the suit is tight enough to hold them in place, but I'd still prefer a small bra line in my suit. But it's a nice basic bathing suit, and does well for the purposes I purchased it for.
Product is as shown in the picture. Loved it
Amazing swimwear... quality is very good also they exchange for size issues...I really liked the dress and fast delivery.This is my second swim wear from this website...I really loved it.
Amazing stuff and fitting
Superb fabric 😍
Super stylish design 😍
Frills make the dramatic effect 😍
Loved it 😍😍😍
Best swimsuit i have ever worn, the quality the fabric stretchy enough the design will make you look super hot i mean the back 🔥 just a thing i bought a size large as i skeptical about the fitting in my bust area so the back is a bit loose but rest fits like a dream and covers you chest area so well just go for it guys!!!
Usually swim wears don't have return or exchange policy. But at cukoo i was able to get perfect fit by ordering multiple sizes. And it looks really good
Go for it and flaunt your curves.
It is exactly as shown in the photo, nice comfortable and stylish. Very happy with it.
I liked this costume very much..perfect fit comfortable all above look very elegant, classy and give luxurious feel
Ordered this for my goa trip and its very cute, runs pretty deep, if yoy re comfortable with that, would recommend
What will be the delivery time?
The delivery time for your order will depend on the shipping method you choose at checkout. We offer two options to cater to your needs.
If you opt for our standard delivery, which is free of cost, you can expect your package to arrive within 3-5 business days.
For those who require faster delivery, we offer express shipping at an additional cost of ₹50. Please note that express shipping is only available for prepaid orders. With express shipping, you can receive your items in just 1-2 business days.
How can I make refund/exchange from your website?
Currently, we don't have the technology to process refunds or exchanges directly on our website. However, we are actively working on implementing this feature to improve your shopping experience. In the meantime, we have an alternative solution in place.
To initiate a refund or exchange, please contact our customer support team via WhatsApp at +919319748512. Our dedicated support representatives will initiate the refund or exchange request on your behalf.
We apologize for any inconvenience caused by the absence of an online refund/exchange system. Rest assured, we are working diligently to enhance our website's capabilities. Your satisfaction is our priority, and we will ensure that your refund or exchange is handled smoothly. Please don't hesitate to reach out to us via WhatsApp, and our team will be ready to assist you.
Will I get refund or store credits, in case of returns?
In case of returns, we offer a full refund, excluding the shipping cost. However, please note that the exclusion of shipping cost applies only to orders placed with express shipping.
For prepaid orders, the refund process is automated and typically takes 3-5 days to reflect in your source account. On the other hand, for Cash on Delivery (COD) orders, we process refunds manually via payment platforms such as GPay or Paytm. This manual process occurs once every 10 days. Therefore, in the worst-case scenario, you can expect to receive your refund within 10-15 days.
Is Cash on Delivery Available?
Yes, it is available. You can opt for Cash on Delivery (COD) at the checkout.