We at Cukoo are committed to providing our customers with a hassle-free shopping experience. We understand that sometimes the product may not meet your expectations, and you may need to return or exchange it. Therefore, we offer a 7-day return, refund, or exchange policy from the date of delivery.
If you wish to return or exchange a product, please follow the below steps:
Contact our customer support team at +919319748512 (WhatsApp only)within 7 days of delivery.
Our team will guide you through the return process and issue you a return Request.
Hand over the product with its original packing to the pick-up person. The pick-up person will inspect the product and click a picture of it in front of you.
Once we receive the returned product, our quality team will inspect it for any damages or defects.
If the product is found to be in its original condition, we will initiate a refund or exchange as per your preference.
Please note that we do not charge any return shipping fees. Also, we reserve the right to refuse a refund or exchange if the product is not returned in its original condition or if it is returned after the 7-day return period.
If you have any queries or concerns regarding our refund policy, please do not hesitate to contact our customer support team at +919319748512 (WhatsApp only).