At CUKOO, we strive to provide our customers with the best shipping experience. We offer fast and reliable shipping services across India. Below are the details of our shipping policy:
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Orders received before 12 pm will be shipped out the same day. All other orders and orders received on Sundays will be shipped the next day.
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Our warehouse is open seven days a week, except for national holidays.
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Since we are shipping from Delhi, all orders within Delhi-NCR will be delivered within 2-3 business days. For the rest of India, delivery time will vary from 3-5 business days depending on the distance.
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We also offer express shipping services for pan-India orders at an additional cost of 50 rupees. This service is only available for prepaid orders. The package will be delivered the next day.
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For customers in Delhi-NCR, we offer same-day delivery via porter services at an additional cost of 300 rupees. Customers can also opt for a personal delivery service at their own expense.
Please note that delivery times may vary due to unforeseen circumstances beyond our control. We will do our best to keep you informed of any delays.
We ship all our orders via reputable courier partners, and tracking information will be shared with you once your order has been shipped. Please ensure that the correct shipping address and contact information are provided at the time of checkout to avoid any delays or additional charges.
If you have any questions or concerns regarding our shipping policy, please contact our customer support team at +919319748512 (WhatsApp only)
Please note that due to the exceptional value offered by our extreme discount pricing, we are unable to accept returns or exchanges for this product. Each purchase is considered final sale.
We encourage our customers to review the product descriptions and sizing information carefully before making a purchase to ensure satisfaction with every order. While we regret any inconvenience this may cause, such measures allow us to continue providing you with high-quality products at significantly reduced prices.
Thank you for understanding, and we hope you enjoy the unbeatable deals we offer! If you have any questions or need further assistance, please don't hesitate to contact our customer service team.
Free Shipping
We have free home delivery available for all orders.
Non- Returnable Product
This Product is non-returnable.
Cash on Delivery
We have COD available for all orders.
Let customers speak for us
Really loved the product. Looks stylish with super quality
I love ❤️ dis dress......
Amazing material and looks hot
Perfect fit. cloth quality is very good.
Nice fitting, loved the design beautiful monolingual or beach wear.
Perfect for swimming....must go for it guys
The product I ordered it just rs 699 only....and really guys it's too good...superb quality.
Good quality at best price.... fitting also nice
It's looking nice.... thankyou
Good product...must buy it.
Very good product with great fitting, I liked it...
Nice product.... thankyou
It was very nice product.... thank you so much for giving such a beautiful swimwear.... thank you Cukoo.
It was nice
FAQs
What will be the delivery time?
The delivery time for your order will depend on the shipping method you choose at checkout. We offer two options to cater to your needs.
If you opt for our standard delivery, which is free of cost, you can expect your package to arrive within 3-5 business days.
For those who require faster delivery, we offer express shipping at an additional cost of ₹50. Please note that express shipping is only available for prepaid orders. With express shipping, you can receive your items in just 1-2 business days.
How can I make refund/exchange from your website?
Please note that due to the exceptional value offered by our extreme discount pricing, we are unable to accept returns or exchanges for this product. Each purchase is considered final sale.
We encourage our customers to review the product descriptions and sizing information carefully before making a purchase to ensure satisfaction with every order. While we regret any inconvenience this may cause, such measures allow us to continue providing you with high-quality products at significantly reduced prices.
Thank you for understanding, and we hope you enjoy the unbeatable deals we offer! If you have any questions or need further assistance, please don't hesitate to contact our customer service team.
Will I get refund or store credits, in case of returns?
In case of returns, we offer a full refund, excluding the shipping cost. However, please note that the exclusion of shipping cost applies only to orders placed with express shipping.
For prepaid orders, the refund process is automated and typically takes 3-5 days to reflect in your source account. On the other hand, for Cash on Delivery (COD) orders, we process refunds manually via payment platforms such as GPay or Paytm. This manual process occurs once every 10 days. Therefore, in the worst-case scenario, you can expect to receive your refund within 10-15 days.
Is Cash on Delivery Available?
Yes, it is available. You can opt for Cash on Delivery (COD) at the checkout.
